Client Care

Drop us a line by filling out the form below and we will respond to your enquiry shortly. Please state your request as precisely as possible.

You can also contact us during business hours by calling +613 9225 5425

Alternatively you can message us via the pink Live Chat icon, from 9:00AM - 9:00PM (AEST).

61 3 9225 5425

Beauty. Rarity. Legacy.

About Diamonds

About Diamonds

 

Only Natural Diamonds

Rhys James is proud of its association with the natural diamond industry which supports the livelihood of 10 million people globally. Every purchase of a natural diamond supports an industry that values responsible and ethical business practices, while helping local communities to generate long-term sustainable development and a lasting positive legacy. To read more about the sustainability of natural diamonds and to discover the differences between natural and lab grown diamonds click here

4Cs

Diamond Color, Clarity, Cut and Carat Weight are collectively termed the 4Cs – the factors that, when combined, define a diamond’s quality and ultimately determine its value. GIA created the 4Cs of Diamond Quality, which has become the universal method for assessing the quality of any diamond, anywhere in the world. The creation of the 4Cs means that diamond quality can be communicated in a universal language so diamond purchasers know exactly what they are buying.

GIA Trained Staff

In addition to carrying GIA-graded diamonds, Rhys James offers professional GIA-trained staff in-house to help guide you with your purchase decisions. We value our client’s input and are always delighted to answer any questions you may have in the search to find your perfect diamond.

Investment Diamonds

Our investment diamond division Rhys James Private Client Services, was established in 2010 to explore investment diamond sales opportunities on behalf of clients in Australia and Asia, following renewed interest in alternative assets from private and institutional investors, private banks and family offices. We are affiliated with Antwerp-based Pluczenik Diamond Company NV, one of the world's oldest and most highly regarded diamantaires and De Beers DTC sight holders. For more information, please email pcs@rhysjames.com .