Care Program
After Sales Service
Our commitment is to provide you with the highest level of jewellery care service following your special purchase. With the passage of time, occasional knocks and contact with various surfaces, the precious nature of your jewellery means that it may require servicing from time to time. Whether it is to tighten a setting, to remove scratches or simply a clean and polish, entrusting your original creation to us will ensure the preservation of your jewellery for years to come. If you have a question or require advice, please get in touch - we’re here to help.
Jewellery Insurance
As a Q Certified Jeweller, we are often asked about options for insuring diamond jewellery post-purchase. Standalone jewellery insurance like Q Report is designed to give you comprehensive protection against life’s uncertainties, including worldwide cover against theft, loss or damage and the option to return to your chosen jeweller for replacement and repair. Q Report policies are underwritten by world-leading insurance company, Chubb Insurance Australia Limited (AFSL Number 239687). To find out more, click the button below.